30-Day Money-Back Guarantee

We offer a hassle-free 30-day money-back guarantee on all products. If you're not satisfied with your purchase, we'll refund your money—no questions asked.

Return Eligibility

To qualify for a return or exchange:

• Product must be unopened and in original, unused condition
• Return request must be made within 30 days of purchase
• Original packaging and receipt are required
• Product must not show signs of tampering or damage (except shipping damage)

How to Initiate a Return

Step 1: Email properbean@beanzy.in with your order number and reason for return.

Step 2: We'll provide you with a prepaid return shipping label.

Step 3: Pack the item securely and attach the return label.

Step 4: Drop off at your nearest courier partner.

Refund Processing

Once we receive and inspect your returned item, refunds will be processed within 5-7 business days. The refund will be credited to your original payment method.

Exchanges

Need a different flavor or size? Exchanges are free within 30 days of purchase. Simply submit an exchange request with your order number, and we'll send you the replacement product. We'll include a prepaid return label for the original item.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photos. We will send a replacement at no cost. No return shipping is necessary for damaged items.

Non-Returnable Items

The following items cannot be returned:

• Opened or partially used products
• Items purchased more than 30 days ago
• Products without original packaging
• Items showing signs of personal use

Shipping Costs

Return shipping is free with the prepaid label we provide. Customers who arrange their own return shipping are responsible for those costs.

Contact Us

Have questions about shipping? Reach out to our support team:

Email: properbean@beanzy.in
Website: beanzy.in
Store: shop.beanzy.in